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CCFM 120 Service Sector

Meeting room people smiling - CCFM 120 Service Sector​

Why Work with Orion on CCFM 120?

The only way to gain employee and customer confidence and prove that the proper measures have been taken to protect their safety is to follow a standard and have a third-party inspection. Certification to the CCFM 120 Standard may only be done through Orion Assessment Services of Canada Inc. or Orion Registrar, Inc., unless otherwise approved in writing by one of them.

What is the CCFM 120 Service Sector Program?

As our society continues to be impacted by the pandemic, standards play an essential role in helping to establish a safe work environment for customers, employees, and all stakeholders. 

The marketplace is filled with government and other industry-related guidelines for dealing with pandemic outbreaks, but none of them are third-party validated or include a list of mandatory requirements. This means that some facilities have numerous controls in place, while others have nothing. Employers have a legal obligation to ensure the safety of their employees. Certification is a great way to take action and demonstrate due diligence.

The CCFM 120 Standard for Services is directed to those working in an office service type environment. This includes those that manage the service and may have onsite services (e.g. financial, auditing, HVAC, data centres). The standard includes core requirements around employee hygiene, sanitization, physical distancing, and restroom maintenance along with facility-specific controls such as customer and employee assessment and onsite visit protocols.

Breakdown of the Standard

It is necessary to ensure that customers, employees, contractors, and other parties all have access to a workplace that has taken the proper measures to protect their safety and reduce their potential exposure to infectious contagions. To help reduce the potential for the transmission of an infectious disease, employers must adjust the way they operate. 

The purpose of this standard is to ensure the protection of the public, employees, and other stakeholders when they enter a workplace. It is meant to ensure that all have a sense of confidence that measures are in place to reduce the risk for potential exposure to infectious diseases. 

This standard defines requirements around:

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Employee hygiene

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Physical distancing

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Restroom maintenance

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Facility management including onsite visits with customers

Overview of the Audit Process

After we receive your application, an Orion contact will reach out to schedule your half-day audit with an auditor in your region. Subsequent visits will be dependent on the pandemic and may vary in frequency. 

Begin the Certification Process by downloading the Standard:

When you are ready to begin, you may apply to the program online: 

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