ISO 9001: Quality Management

Orion is an experienced ISO 9001 certification company who can help with the audit. Our team has worked with thousands of companies and maintains an overall satisfaction rate over 99%. We are the only certification body to proudly say that we have never lost a client to a competitor due to quality issues. Let our team guide you through the process.

Why choose Orion Assessment Services for ISO 9001 auditing?

Orion Assessment Services has performed over 10,000 ISO 9001 audits globally. Orion maintains a 99% overall client satisfaction rate and is endorsed by three North American industry associations. Every Orion auditor possesses a minimum of 15 years of industry-specific experience and maintains a 98% or higher customer satisfaction rating.

If you are looking to certify to multiple standards, we also provide integrated audits so you can achieve certification to multiple standards in one audit (e.g. ISO 9001 / ISO 14001 / ISO 45001 / R2), ultimately saving you both time and money.

Why choose Orion Assessment Services for ISO 9001 auditing?

What is ISO 9001:2015 Certification with Orion Assessment Services?

ISO 9001:2015 is a globally recognized Quality Management System (QMS) standard. Orion Assessment Services provides independent, third-party audits to certify that an organization’s management processes consistently meet customer and regulatory requirements through continuous improvement and risk-based thinking.

Orion’s Quality Management Audit Credentials

Orion Assessment Services offers ISO 9001:2015 auditing led by a team with a minimum of 15 years of industry experience. Orion maintains a 99% overall customer satisfaction rate and has successfully performed thousands of audits across North America since its inception. As a privately owned Canadian firm, Orion focuses on providing minimally intrusive, value-added audits tailored to specific industry sectors.

What is ISO 9001:2015 certification?

ISO 9001:2015 is the international standard for Quality Management Systems (QMS). It requires organizations to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements through a framework of continuous improvement and process optimization.

Breakdown of the ISO 9001 Standard

ISO 9001:2015 specifies requirements for a quality management system when an organization:

The 7 Quality Management Principles of ISO 9001:2015 are:

ISO 9001:2015 Principle	Core Organizational Objective
Customer Focus	Aligning organizational processes with customer needs and expectations.
Leadership	Establishing unity of purpose and direction through management.
Engagement of People	Empowering competent and engaged personnel across all levels.
Process Approach	Managing activities as interrelated processes that function as a system.
Improvement	Maintaining an ongoing focus on enhancing performance and capabilities.
Evidence-based Decisions	Ensuring decisions are based on the analysis and evaluation of data.
Relationship Management	Managing relationships with interested parties, including suppliers.

Overview of the Audit Process

Orion Assessment Service can assist your organization in achieving certification from the initial application request, and through to the required stages which include:

	Certification Phase	Requirements & Key Deliverables
	1. Service Agreement	Orion Assessment Services provides a custom quote for all ISO standards. The client must sign and return the terms and conditions along with any required deposit to initiate the audit cycle.
	2. GAP Audit (Optional)	Orion Assessment Services can perform a preliminary independent review to identify major gaps in the management system. This optional review identifies strengths, weaknesses, and opportunities for improvement prior to formal audits.
	3. Stage 1: Readiness Review	This mandatory review determines if the organization is ready for a Stage 2 Audit. Orion verifies that the management system addresses all ISO 9001 requirements and that the client has completed a full management review and internal audit.
	4. Stage 2: Certification Audit	Orion auditors conduct an onsite evaluation to ensure processes and documents are implemented according to the standard. Deliverables include an audit report detailing non-conformances, areas for improvement, and a registration recommendation.
	5. Final Review & Certification	Orion reviews Stage 1 and Stage 2 audit results to ensure all accreditation requirements are met. Following this review, Orion issues a formal approval to certify the organization and provides the official certificate.
	6. Surveillance & Recertification	ISO 9001 registration is based on a 3-year cycle. Organizations must participate in an annual onsite review; the first two are surveillance audits of system portions, while the third year is a comprehensive recertification audit.