Do it Yourself

Get the most out of your audit/accreditation process by doing as much as you can beforehand.
Presentation on laptop - DIY

Choosing the Right Standard

With so many standards in the marketplace, understanding the differences and choosing the right standard for certification can be confusing. Prior to jumping in and getting started, contact us so we can understand your needs and point you in the right direction.

Preparing For an Audit

The anticipation of an upcoming audit is a stressful experience for most companies—but it doesn’t have to be. When you know the questions that are likely to be asked, the process can be very easy and rewarding. We recommend a few steps, namely:
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Understand the requirements of the standard

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Conduct an internal audit to identify any deficiencies

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Track and close any deficiencies

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Understand the Requirements

Obtain a copy of the standard and become familiar with it. Circle or highlight words such as:
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“Shall” and “must”

These requirements are mandatory.

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“Should” and “may”

These are typically recommended but cannot be enforced by an audit firm.

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“Documented procedure”

You need to have documented procedures in place. If the word “process” or “procedure” is mentioned it does not have to be documented, but the process/procedure should be in place and the auditor will interview staff to find out more about how it is done.

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“Records”

This highlights the areas where records must be in place.

Track and close any deficiencies

Any items identified during the gap audit/internal audit should be added to an “action log” in order to track the progress in closing the issue. The actions identified may involve creating new procedures, training staff, and enforcing existing practices in a more consistent manner.

These few quick steps will identify any major issues that may cause stress leading up to an audit. Following these steps will ensure your organization is prepared and boost your confidence prior to your audit.

Conduct an Internal Audit/Gap Audit

An internal gap audit consists of reviewing all documents, procedures, forms, and interviewing staff to ensure all the requirements of the standard are in place. Most organizations have many policies and procedures in place so there may only be a few outstanding issues to address. As a suggested practice, we recommend that you:
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Gather all documents, forms, and procedures you have as part of your system.

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Conduct a desktop review of your practices to ensure they meet the requirements of the standard/checklist. As you read through the standard, consider checking off areas in which you’re compliant. Also, make a note or reference to what procedures, policies or records you have in place in this area. This will help you to answer questions the auditor may have about how you meet specific requirements.

Standard Clause Requirement YES NO REMARKS
3.Human Resources The TSP shall have a documented procedure in place for selecting human resources with the requisite knowledge and abilities for translation projects. X Procedure
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Interview who actually performs the various activities being audited to ensure consistency with the requirements of the standard/checklist and your internal practices.

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